Privacy Policy

The Pretty Picks, owned and operated by Gulf Radiance in the UAE, values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or interact with our services.

By using our website or purchasing from The Pretty Picks, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you create an account, make a purchase, or contact us, we collect personal information such as your name, email address, phone number, and shipping address.
  • Payment Information: For order processing, we collect payment details, which may include credit card information. This data is securely transmitted and processed through trusted payment gateways; we do not store full credit card details on our servers.
  • Technical Data: We may automatically collect technical information such as IP address, browser type, device information, and browsing patterns to help us improve the site’s functionality and user experience.
  • Cookies and Tracking Data: We use cookies and similar technologies to track your activity on our website. Cookies help enhance your experience by remembering preferences and gathering data for analytics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing and Fulfillment: To process, fulfill, and deliver your orders, as well as communicate with you about your purchase.
  • Customer Support: To respond to inquiries, provide customer service, and resolve any issues you may have with our products or services.
  • Personalization: To personalize your shopping experience, recommend products, and tailor our website content based on your preferences.
  • Marketing and Communications: With your consent, we may send you promotional emails, special offers, or information on new products. You can opt-out at any time.
  • Site Improvement: To analyze usage and trends, allowing us to improve website functionality, enhance security, and develop new features.

3. Sharing Your Information

The Pretty Picks values your privacy and does not sell your personal information to third parties. We may share your information in the following situations:

  • Service Providers: We may share information with trusted third-party providers who help us operate our website, process payments, manage shipping, and improve our services. These providers are obligated to protect your data and use it solely for the services they provide to us.
  • Legal Obligations: We may disclose your information if required by law, such as to comply with legal processes or protect the rights and safety of Gulf Radiance, The Pretty Picks, our customers, or others.
  • Business Transfers: If The Pretty Picks undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Security

We are committed to protecting your personal information. We use industry-standard security measures, including encryption and Secure Socket Layer (SSL) technology, to protect your data during transmission. While we strive to use commercially acceptable means to protect your information, no method of transmission or electronic storage is 100% secure.

5. Your Choices and Rights

We respect your rights regarding your personal data. Depending on your location and applicable law, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your data where it’s no longer necessary for the purposes collected.
  • Opt-Out of Marketing: Unsubscribe from promotional emails by following the instructions provided in each email or by contacting us.

To exercise these rights or for questions about your data, please contact us at contactus@theprettypicks.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and offer personalized content.

You can manage cookie preferences in your browser settings. Please note that disabling cookies may limit certain functionalities on our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by The Pretty Picks. We have no control over and assume no responsibility for the privacy practices, content, or policies of any third-party sites. We encourage you to review their privacy policies when visiting their sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

  • Email: contactus@theprettypicks.com
  • WhatsApp: +971567457156

We are here to help and ensure that your privacy is protected.