Shopping at The Pretty Picks is simple! Browse our collections, add your favorite items to your cart, and proceed to checkout. You can pay securely with any major credit or debit card.

No, you can check out as a guest. However, creating an account lets you track orders and enjoy a more personalized shopping experience.

We accept all major credit and debit cards. Your payment information is securely encrypted to protect your data.

We currently ship exclusively within the UAE, with no shipping fee on any order!

Orders are typically delivered within 2-4 business days across the UAE. Once your order ships, you’ll receive tracking information to stay updated.

Our delivery team will make two attempts to ensure you receive your order. If both attempts are unsuccessful, please contact us to arrange a convenient delivery time.

Absolutely! We offer a customer-friendly return policy, allowing returns within 7 days of receiving your order. Items must be unused, in original packaging, and meet our return criteria.

We offer free returns within the UAE, so you can shop with confidence.

To start a return, contact us via WhatsApp or email at contactus@theprettypicks.com, and we’ll arrange a pickup.

Once we receive and inspect the returned item, refunds are processed within 7-10 business days and credited back to your original payment method.

Yes, every product is 100% authentic. We source allitems directly from authorized distributors and trusted suppliers.

Use our ‘Shop by Skin Type’ filter to find products tailored to your specific needs, including options for sensitive, dry, and oily skin types.

Many of our products arecruelty-free and vegan. Check each product description for specificcertifications, such as dermatologist-tested, hypoallergenic, or vegan.

Not at all! You can check out as a guest. However, creating an account allows you to track your orders, save your wishlist, and access exclusive offers.

Your privacy is extremely important to us. We handle your data securely and follow industry standards for data protection. For more details, please refer to our Privacy Policy.

You must be at least 18 years old to place an order.

We understand things can change! If your order hasn’t shipped, you can request a cancellation or modification.

Please contact us via WhatsApp or email at contactus@theprettypicks.com as soon as possible to make adjustments. For full details, please refer to our Cancellation Policy.

You’ll receive a confirmation email with tracking information once your order is shipped, so you can follow its progress.

We’re here to help! You can reach us via email at
contactus@theprettypicks.com, call us at +971567457156, or send us a message on WhatsApp.

For more ways to reach us, visit our Contact Us page.